Like many services, there are several things one must consider when choosing a fleet management company.
A majority of fleet management companies available are high on resources but they lack the flexibility to mid-size fleet operations. Another important thing to consider is that many vehicle-leasing companies do more than just lease cars and offer additional services like vehicle funding options. No matter what size your fleet is, you should choose a fleet leasing company that is big enough to deliver, but also is also dedicated to providing the best service for your business. Fleet leasing companies offers many features that you may incorporate to your chosen programme, but the three important ones are nationwide maintenance, roadside assistance and fuel management options.
When you invest in a fleet management system, you will need to consider the requirements of your business as it grows. Your enterprise will require a flexible system, which should expand with your business but without requiring significant initial investments. A key requirement to any fleet management system is to be secure in the knowledge that your provider can store and run the data reliably. It’s also worth considering how often customer data is backed up and whether the data is protected by firewalls. Regardless of the size of your business, you will want to know that the fleet management company will be able to provide quick technical support whenever the need arises.
You should also consider the following:
- The experience of the fleet management company;
- The track record of the business;
- Client satisfaction;
- The specialisation and focus of the company;
- Their understanding of your business and its needs;
- Customer service.
An important factor that most enterprises tend to ignore is the relationship between their business and the fleet service provider. A vehicle lease usually last from 3 to 4 years depending on the contract, during which time you will have interacted with your chosen fleet management company. Every business is different so you should select a company who will work on building a long lasting business relationship with your business and specifically cater their service to the business’ needs.
Last but not the least, enterprises should make sure that their fleet management provider has a financially stable background which can be checked by asking for copies of their financial statements. Always keep in mind that you are looking for a supplier who will provide the best value and they may not always be the cheapest in the market. It’s definitely worth paying a little extra for some stability and reliability from their service.